Buy Back
Your Time.
Raleigh's most trusted home cleaning service. Done-for-you home cleaning so you can focus on what matters most in life. Vetted, insured, and consistent — every single clean.
Raleigh Home Cleaning, Done Right
Professional residential cleaning services in Raleigh, NC — from routine maintenance to full resets and move-day cleans.
Standard Home Cleaning
Routine residential cleaning to keep your Raleigh home consistently fresh. Recommended bi-weekly or monthly.
Deep Home Cleaning
A thorough top-to-bottom home clean for when your Raleigh house needs a real reset. Every corner covered.
Move In / Out Cleaning
Intensive Raleigh home cleaning for transitions. Inside cabinets, appliances — every nook and cranny.
Small Office Cleaning
Keep your Raleigh workspace protected and well-maintained with routine professional cleaning.
Built on Trust, Delivered with Care
Cleaning Gurus was created after years of searching for a home cleaning company in Raleigh that actually delivered — one we'd trust in our own homes. We never found it, so we built it.
- ✓All cleaners thoroughly background-checked & vetted
- ✓Paid above market rate — we attract and keep top talent
- ✓You don't pay until you're fully satisfied
- ✓Real-time updates before, during & after every clean
- ✓$50 referral credit for every successful referral
Tiers of Care
Transparent starting prices. Call for a custom quote — we'll tell you exactly what your home needs.
- Complete dusting, ceiling to floors
- Sweeping, mopping, vacuuming
- Full bathroom cleaning & disinfect
- Basic kitchen surfaces cleaned
- Full standard cleaning included
- Windows & windowsill cleaning
- Baseboards & wall detailing
- Detailed deep kitchen clean
- Full deep cleaning included
- Inside cabinets & drawers
- Inside & outside appliances
- Intensive top-to-bottom clean
Call 984-232-6559 for a free custom quote.
Simple from Start to Finish
Get a Quote
Call us or fill out the form. We'll recommend the right service and give you a clear price up front. No surprises.
We Show Up & Clean
Your vetted, background-checked team arrives on time. You'll get real-time updates the whole way through.
Relax & Repeat
You don't pay until you're fully satisfied. Set up recurring cleans and stop thinking about it entirely.
What Raleigh Homeowners Say About Us
"We've tried a few cleaning services and this is the first one that feels consistent. They were on time, respectful, and really thorough. I wasn't home and they kept me updated and locked up properly. Worth it."
"I'm truly impressed. Arrived right on time, super courteous, and went above and beyond my expectations. Feels good not having to keep searching to find the right group."
"I rarely leave reviews, but this team earned it. Showed up on time, communicated clearly, and the house looked amazing. Came home to a spotless place and zero stress."
Get a Free Home Cleaning Quote in Raleigh
Fill out the form and we'll follow up within a few hours with your free quote for home cleaning in Raleigh, NC. Rather talk now? Call us directly.
Get a Free Quote
We'll follow up within a few hours to confirm.
No spam. We'll reach out once to follow up.
We Got It!
Thanks for reaching out. We'll call or text you within a few hours. For anything urgent, call 984-232-6559.
Common Questions
The Gurus Do It Best
At Cleaning Gurus, we believe a well-kept home creates a calmer life. Our job isn't just to clean — it's to give you your time back so you can focus on the big things.
Locally Owned, Raleigh-Built
Cleaning Gurus was created after trying numerous cleaning companies in our own homes over the years and never finding the right balance between trust, reliability, and consistency. We built Cleaning Gurus to change that — so others don't have to settle.
As a locally owned and operated business here in Raleigh, we're committed to serving you with excellence. For us it's more than home cleaning — it's complete peace of mind.
- ✓All cleaners thoroughly background-checked & vetted
- ✓Paid above market — we attract and keep top talent
- ✓No charge until you're fully satisfied
- ✓Real-time updates throughout every clean
- ✓$50 referral credit for every successful referral
What Clients Say
"Consistent, on time, and really thorough. They kept me updated and locked up properly. Worth every penny."
"Arrived right on time, went above and beyond. Feels good not having to keep searching for the right group."
"I rarely leave reviews but this team earned it. Came home to a spotless place and zero stress."
Standard Home Cleaning
2–4 hour estimated clean. Recommended bi-weekly or monthly to keep your Raleigh home consistently fresh and maintained.
Every Standard Clean Covers:
Living Rooms & Bedrooms
- Vacuum & mop all flooring
- Remove cobwebs (within reach)
- Dusting of baseboards
- Dusting of windowsills & blinds
- Dust ceiling fans & lighting fixtures
- Dusting of shelves, ledges & surfaces
- Dust pictures, lamps, furniture & decor
- Dusting of TV, monitors & electronics
- Disinfect light switches & door knobs
- Dusting of banister and handrails
- Dust mirrors & glass items
- Remove trash & replace liners (client provides)
- Vacuum carpets & around furniture
- Tidy area, fold blankets, arrange pillows
- Clean entry/exit glass doors
Bathrooms
- Vacuum & mop all flooring
- Remove cobwebs
- Wipe, clean & dry sink/faucets
- Cleaning of shower and/or tub
- Inside, outside & around toilet
- Dust reachable vents
- Wipe mirrors & glass items
- Dust exterior of cabinets & drawers
- Dust ceiling fans & fixtures
- Clean & sanitize countertops & ledges
- Dusting of windowsills & blinds
- Remove trash & replace liners
Kitchen
- Vacuum & mop all flooring
- Remove cobwebs
- Clean & sanitize countertops & ledges
- Cleaning inside of microwave
- Cleaning of stove tops
- Wipe, clean & dry sink/faucets
- Dust ceiling fans & fixtures
- Dusting of windowsills & blinds
- Clean exterior of fridge, stove, microwave, dishwasher
- Dust exterior of cabinet & drawer fronts
- Wipe mirrors & glass items
- Remove trash & replace liners
- Clean entry/exit glass doors
Ready to Book?
Call us or fill out the quote form and we'll follow up within a few hours.
Deep Home Cleaning
3–4 hour estimated clean. A thorough reset recommended every other month or quarterly to eliminate buildup and protect the longevity of your Raleigh home.
Everything in Standard, Plus:
Additional Deep Clean Items
- Interior window cleaning
- Detailed windowsill scrubbing
- Hand-detail cleaning of baseboards
- Blind detailing
- Wall spot cleaning
- Detailed kitchen deep clean
- Full sanitization of all surfaces
Plus Full Standard Service
- All flooring vacuumed & mopped
- Full bathroom refresh & disinfect
- Kitchen surfaces dusted & wiped
- Electronics & decor dusted
- Trash removal throughout
- Light switches & door knobs disinfected
- Everything in our standard service
Book Your Deep Clean
Call us or get a free quote online. We'll have your home feeling brand new.
Move In / Out Cleaning
4–6 hour estimated clean. Our most intensive Raleigh home cleaning service — full sanitation for every nook and cranny as you begin or end a chapter.
Our Most Thorough Clean
Move In / Out Exclusives
- Inside cabinets & drawers
- Inside & outside of all appliances
- Full interior refrigerator clean
- Full oven interior clean
- Interior window cleaning
- Intensive top-to-bottom detail
- Full sanitization throughout
Plus Full Deep Clean
- All standard & deep cleaning included
- All flooring vacuumed & mopped
- Full bathroom deep clean & disinfect
- Baseboards, blinds & windowsill detail
- Wall spot cleaning
- All surfaces dusted & sanitized
- Trash removal throughout
Moving Soon?
Let us handle the clean so you can focus on everything else that comes with a move.
Client Stories
Every home is different. Every client has a story. Here are a few of ours.
We Pulled Strings So He Didn't Have To
A.B. reached out needing a deep clean done fast — relatives were arriving the next day and he needed the house ready before they got there. We got him quoted and booked same day, no hesitation.
Then we hit a snag. A quality concern came up with the cleaner originally scheduled, and we had to make a tough call internally. That meant going back to A.B. and asking to reschedule — which understandably didn't sit well. He was direct: the only reason he booked with us was because we could do it the next day. His family was coming. Rescheduling wasn't an option.
We told him to give us a few minutes. We got on the phone with our entire roster — and one of our team members volunteered to take the job that evening, outside of regular business hours, on short notice. We made it worth their while, and we made it happen.
A.B. got his clean the same day, the house was ready before his family arrived, and he left us a strong review. That's the standard we hold ourselves to — when something goes sideways, we don't pass the problem to the client. We solve it.
A Mother's Day She Didn't See Coming
M.T. reached out around Mother's Day — we were running a seasonal promo and he wanted to surprise his mom. The idea was simple and genuinely thoughtful: she'd been keeping the house clean for the family her whole life, and he wanted to give that back to her for once.
The catch was the timing. He needed it done while she was out of the house — which meant coordinating with family members to make sure she'd be gone long enough, and scheduling the clean for after hours to make it work. Most companies would have said that's too complicated. We said let's figure it out.
We worked around the family's schedule, got a cleaner out there during the window, and had the home spotless before she walked back through the door.
She was blown away. M.T. told us it was one of the best Mother's Day gifts he'd given her in years. That one stuck with us.
Sometimes You Just Do the Right Thing
We have minimums. They exist for good reason — to make sure every job is worth our cleaners' time and that we can actually deliver a real transformation, not a rushed half-clean. We don't apologize for that standard.
But D.B.'s situation was different. She's an older woman in Apex who's been dealing with some health issues — the kind that make it hard to get around the house, bend over, keep up with the things she used to handle without thinking. Her kids have grown up and moved on. And when she called us, I could hear in the conversation that it wasn't easy for her to ask for help. There was a quiet embarrassment there that she shouldn't have had to feel.
I told her that's exactly what we're here for. No judgment, no awkwardness — just help.
The job was smaller than what we'd typically take on — a couple of bathrooms, a room or two. We made an exception and we're glad we did. Not every job is about the bottom line. Some of them are just about showing up for someone who needs it.
Fast Response, Zero Details Missed
G.P. is a rental property owner in Raleigh. A tenant had just vacated and he needed the unit turned over fast — showings were already being lined up and every day it sat empty was money out of his pocket. He reached out, and within thirty seconds we were on the phone with him walking through the details.
He's an investor. He doesn't want a drawn-out back and forth — he wants to know you can handle it, what it costs, and when it gets done. We matched his energy, got him quoted quickly, and had a cleaner scheduled within the window he needed.
The unit had some problem areas — mold buildup, iron stains around the sinks, general wear from the previous tenant. All handled. But what stood out to G.P. was the detail work. He had specific instructions about a few items left behind — shower hardware, some fixtures — things that another company would have tossed without a second thought. Our cleaners knew exactly what to look for because we communicate clearly before every job. Nothing got thrown away that wasn't supposed to.
Showings went up the next day. The unit is now rented and cash flowing again. G.P. didn't have to chase anyone down, didn't have to do it himself, and didn't have to book a second clean to fix what the first one missed. That's the standard.
Ready to Add Your Story?
Join the Raleigh homeowners who trust Cleaning Gurus to get it done right.
Terms of Service
Please read these Terms carefully before using our website or booking any cleaning services.
Please read these Terms of Service ("Terms") carefully before using the yourcleaningguru.com website ("Website") or booking any cleaning services ("Services") offered by Cleaning Gurus ("us", "we", or "our").
Your access to and use of the Website and our Services is conditioned upon your acceptance of and compliance with these Terms. By accessing or using the Website and/or our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have permission to access the Website or use our Services.
Eligibility
If you are a Your Cleaning Guru LLC potential customer or current customer or previous customer, or just visiting our website, these terms of service apply to you.
By using our Website and Services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding contract.
Terms of Service
The Terms of Service is a referral agreement made between Cleaning Gurus Referral Agency and the client. Cleaning Gurus Referral Agency is an Employment Agency/Domestic Referral Agency in the business of assisting clients seeking House Cleaners and other independent Service Providers and recruiting and registering qualified professionals/domestic workers for job referrals.
Client has requested Agency's services to identify potential domestic workers to provide housekeeping services to Client in Client's home.
The parties hereby agree as follows:
1. Referral Service
Cleaning Gurus Referral Agency's role is to recruit and retain independent domestic workers. All Service Providers undergo an interview with the Agency. The agency will ask questions regarding the work skill and availability of the service provider.
2. Payment
Payment is due at the time service is scheduled. Client may provide Agency with a valid credit card to keep on file for billing. Client is responsible for and agrees to pay Agency for the full cost of Client's requested services. The referral fee charged by Agency for its services shall be reasonable, negotiable and based on a fixed percentage of the service cost per the Agency's established fee schedule. Without exception there are no refunds for the cleaning service.
3. Cancellation
Failure to notify Agency twenty-four (24) hours in advance of cancellation of any requested service will result in a $50 fee charged for the scheduled visit. There are no refunds for the cancellation charge unless the client has been excused by the agency of the $50 fee due to an emergency considered valid by Cleaning Gurus Referral Agency.
4. Lock Out or No-Show
It is the responsibility of Client to ensure access for cleaning. If Client is not available or other access arrangements have not been made and the Service Provider is unable to enter, there will be a $50 lock-out charge. There are no refunds for the lock out charge unless the client has been excused by the agency of the $50 fee due to an emergency considered valid by Cleaning Gurus Referral Agency.
5. Service Provider Performance
For quality assurance, a "walk-through" or inspection is required at the completion of service. The service provider must be contacted on the worksite after completion of the service if the client is not entirely satisfied with the housekeeping work that was performed.
6. Direct Hiring Prohibited
Client agrees not to directly engage the services of any referred Service Provider during the term of this Agreement and for a period of nine (9) months after termination of services without informing Agency of the scheduled services. Should services commence or additional services be provided without informing Agency, Client agrees to pay Agency $5,000 as a finder's fee.
7. Performance of Services
The Service Provider represents that he/she possesses the qualifications, ability and experience to perform all services requested by and rendered to Client without the advice, control or supervision of Agency. The Service Provider shall be solely responsible for satisfactory performance of services to be rendered to Client. In the event Client communicates a complaint regarding the quality of services rendered or work performed, breakage, theft, or any other problem occurring while the Service Provider rendered service, it is the sole responsibility of the Service Provider to resolve the problem directly with Client. If any such complaints or concerns are received by Agency, Agency agrees to promptly inform the Service Provider so he or she may resolve the matter directly with Client. Agency shall not be liable, and Client agrees to indemnify Agency from and against any claims, losses, costs, fees, liabilities, damages, or other injuries that arise as a result of the Service Provider's actions or unsatisfactory performance. Without exception there are no refunds for the cleaning service.
8. Independent Domestic Worker
Agency is not the employer of the domestic worker referred to Client. Client acknowledges that she or he may have employer responsibilities depending upon the nature of the professional relationship established with the referred Service Provider and thus, may be liable for payment of State and/or Federal employment taxes incurred during and throughout the course of the engagement. In addition, Client acknowledges that Agency shall not be liable, and Client agrees to indemnify Agency from and against any claims, losses, costs, fees, liabilities, damages, or injuries arising out of Client's failure to pay any such taxes.
9. Acceptance of Terms
Client understands and agrees that Client's engagement or utilization of the services of a Service Provider referred by Agency will constitute Client's acceptance of the terms and conditions of this Agreement even if Client does not return this executed Agreement to Agency.
10. Termination
Client reserves the right to replace or terminate the Service Provider for any reason.
11. Attorney's Fees
Client agrees to pay all reasonable costs, including, but not limited to, attorney's fees incurred by the Agency to enforce any provision in this Agreement.
12. Governing Law/Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of The State of North Carolina. Any action or proceeding commenced regarding this Agreement or the subjects herein shall be brought in Wake County, North Carolina.
13. Consent for Use of Electronic Signatures
This Agreement may be executed by original, facsimile, and electronic signatures, each of which when affixed shall be deemed to be an original that is enforceable against the executing party. The customer may log in to the company website and choose whether to accept or reject this agreement at any time.
14. Service Fee
No Service fee will be charged for bookings.
15. Refund Policy
Without exception there are no refunds for the cleaning service. In the event the signed customer claims a chargeback on their credit or debit card for the services that were provided by Cleaning Gurus, and the card issuer determines that the customer has committed fraud by requesting a charge back, the signed customer shall pay Liquidated Damages to the Agency at the amount of $750.00 in addition to the cost of service per occurrence.
16. Background Check Request Clause for Client Agreement
Client may request a background check for any service provider Agency refers to Client. To ensure FCRA compliance, it is Agency's policy to provide Clients with an attestation of completion of background check pursuant to Client's requirements, but not the actual results. Client agrees to comply with applicable law related to background checks, reports, and any action taken.
17. Privacy Policy
We will only share your personal information with third parties if it is necessary to provide our cleaning services or if we are required to do so by law. We may share your information with the following third parties: Our independent domestic referrals, Our payment processing partners, and other service providing software partners. Digital photographs may be taken on scene for internal records or posted on social media in order to attract new customers and spread the "Cleaning Gurus Spirit." Furthermore, we respect your privacy and will not share any of your private information publicly without your consent.
18. Opt In for SMS
When receiving SMS messages from Cleaning Gurus or from any of our toll free numbers, Msg & data rates may apply. For help, contact Jack@YourCleaningGuru.com. When receiving incoming messages, you may opt out by replying "Stop."
Waiver of Liability and Hold Harmless Agreement
I, the customer who electronically signed, hereby acknowledge and agree to the following: The Coronavirus ("COVID-19") pandemic is a present risk to human health. COVID-19 is highly contagious and has a mortality rate potentially greater than the flu. COVID-19 can spread easily and exponentially. While people of all ages are at risk of catching COVID-19, persons especially at risk are those with compromised immune systems and the elderly. Persons over 65 years of age may be at particular risk as well. I acknowledge and understand that the circumstances regarding COVID-19 are changing from day to day and that, accordingly, the CDC guidelines are regularly modified and updated and I accept full responsibility for familiarizing myself with the most recent updates.
Notwithstanding the risks associated with COVID-19, which I readily acknowledge, that I am receiving a referral from Cleaning Gurus Referral Agency. I also understand that the referral is an independent service provider.
I shall indemnify, defend, and hold harmless the RELEASEES from and against any and all claims, demands, suits, judgments, losses, or expenses of any nature whatsoever arising from or out of, or relating to, directly or indirectly, my potential and/or actual exposure to COVID-19. I declare that I agree to take all recommended and reasonable actions to protect myself and others from exposure to COVID-19, and that I assume the risk of contracting or spreading COVID-19, as applicable.
It is my express intent that this Waiver and Hold Harmless Agreement shall bind any assigns and representatives, and shall be deemed as a RELEASE, WAIVER, DISCHARGE, AND COVENANT NOT TO SUE the above-named RELEASEES. This Agreement and the provisions contained herein shall be construed, interpreted, and controlled according to the laws of the State of Florida.
I HEREBY KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO A JURY TRIAL OF ANY DISPUTE ARISING IN CONNECTION WITH THIS AGREEMENT
Most discounts are for Deep Clean or First Time Cleaning only. Discounts may be used only 1 time. IN SIGNING THIS AGREEMENT, I ACKNOWLEDGE AND REPRESENT THAT I have read the foregoing Waiver of Liability and Hold Harmless Agreement, understand it, and sign it voluntarily as my own free act and deed; no oral representations, statements, or inducements, apart from the foregoing written agreement, have been made to me; I am at least eighteen (18) years of age and fully competent; and I execute this Agreement for full, adequate and complete consideration fully intending to be bound by it.
Terms may change without notice.
Booking and Cancellation Policy
To book our Services, you must provide accurate and complete information, including your name, contact information, and payment details. You may book our Services through our online booking system or by contacting us directly. If you need to cancel or reschedule a booked cleaning appointment, you must notify us at least 24 hours in advance. Failure to provide sufficient notice may result in a cancellation fee.
Payments
Payments for our Services must be made via the payment methods we accept, as indicated on our Website. All fees and charges are non-refundable unless otherwise stated in these Terms.
Other Terms
1. User Conduct
You agree not to use our Website or Services for any unlawful purpose or in any way that could damage, disable, or impair the Website or our Services. You also agree not to interfere with any other party's use of the Website or our Services.
2. Intellectual Property
All content on our Website, including but not limited to text, images, logos, and design, is the property of Your Cleaning Guru LLC or its content suppliers and is protected by copyright and other intellectual property laws. Any unauthorized use of our content is strictly prohibited.
3. Indemnification
You agree to indemnify and hold harmless Your Cleaning Guru LLC and its employees, contractors, agents, and representatives from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of our Website or Services, your breach of these Terms, or your violation of any applicable laws or regulations.
4. Limitation of Liability
To the maximum extent permitted by law, Your Cleaning Guru LLC shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of our Website or Services.
5. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law provisions.
Changes to the Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Website or Services after any revisions become effective, you agree to be bound by the revised Terms.
Contact Us
If you have any questions about these Terms, please contact us at Jack@YourCleaningGuru.com.
By using our Website and Services, you acknowledge that you have read and understand these Terms of Service and agree to be bound by them.
Privacy Policy
Effective Date: 3/11/26
Your Cleaning Guru LLC, DBA Cleaning Gurus ("us", "we", or "our") operates the https://yourcleaningguru.com website (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://yourcleaningguru.com.
Definitions
Service
Service refers to the https://yourcleaningguru.com website operated by Your Cleaning Guru LLC, DBA Cleaning Gurus.
Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small files stored on your device (computer or mobile device).
Data Controller
Data Controller means the natural or legal person who determines the purposes for which and the manner in which any personal information is processed.
For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes data on behalf of the Data Controller.
We may use various Service Providers to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual using our Service and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving these communications by following the unsubscribe link or instructions provided in any email we send.
Usage Data
We may collect information on how the Service is accessed and used ("Usage Data"). This may include:
- IP address
- Browser type and version
- Pages visited
- Time and date of visit
- Time spent on pages
- Unique device identifiers
- Other diagnostic data
Location Data
We may use and store information about your location if you give us permission ("Location Data"). This data is used to provide features, improve, and customize our Service.
You can enable or disable location services at any time through your device settings.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track activity on our Service.
Cookies are files with small amounts of data which may include an anonymous unique identifier. Other tracking technologies such as beacons, tags, and scripts may also be used.
You can instruct your browser to refuse cookies or alert you when cookies are being sent. However, some portions of the Service may not function properly without cookies.
Examples of Cookies we use:
- Session Cookies – to operate our Service
- Preference Cookies – to remember your settings
- Security Cookies – for security purposes
Use of Data
Your Cleaning Guru LLC, DBA Cleaning Gurus uses collected data to:
- Provide and maintain the Service
- Notify you about changes
- Allow participation in interactive features
- Provide customer support
- Improve the Service
- Monitor usage
- Detect and prevent technical issues
- Provide news, special offers, and related services (unless you opt out)
Retention of Data
We retain Personal Data only as long as necessary for the purposes set out in this Privacy Policy, including compliance with legal obligations, dispute resolution, and enforcement of agreements.
Usage Data is generally retained for shorter periods, except when required for security, functionality improvements, or legal obligations.
Transfer of Data
Your information may be transferred to computers located outside your jurisdiction, including the United States, where data protection laws may differ.
By submitting your information, you consent to this transfer.
We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.
Disclosure of Data
Business Transactions
If Your Cleaning Guru LLC, DBA Cleaning Gurus is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before it becomes subject to a different Privacy Policy.
Legal Requirements
We may disclose Personal Data if necessary to:
- Comply with legal obligations
- Protect and defend our rights
- Prevent wrongdoing
- Protect user safety
- Protect against legal liability
Security of Data
We use commercially acceptable means to protect your Personal Data. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Do Not Track (CalOPPA)
We do not support Do Not Track ("DNT"). You can enable or disable DNT in your browser settings.
Service Providers
We may employ third-party companies to facilitate our Service. These providers have access to Personal Data only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.
Analytics
Google Analytics
Google Analytics tracks website traffic. You can opt out by installing the Google Analytics opt-out browser add-on.
Google Privacy Policy: https://policies.google.com/privacy?hl=en
Behavioral Remarketing
We use remarketing services to advertise after you visit our Service.
Google Ads (AdWords)
Opt-out: http://www.google.com/settings/ads
Privacy Policy: https://policies.google.com/privacy?hl=en
Opt-out: https://support.twitter.com/articles/20170405
Privacy Policy: https://twitter.com/privacy
Ad Preferences: https://www.facebook.com/help/568137493302217
Privacy Policy: https://www.facebook.com/privacy/explanation
Payments
We may provide paid services using third-party processors. We do not store payment card details.
Processors we use:
- Stripe – https://stripe.com/us/privacy
- Venmo – https://venmo.com/legal/us-privacy-policy/
- PayPal / Braintree – https://www.paypal.com/webapps/mpp/ua/privacy-full
All processors adhere to PCI-DSS standards.
Links to Other Sites
Our Service may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
Children's Privacy
Our Service does not address anyone under 18. We do not knowingly collect Personal Data from children. If you believe a child has provided us information, please contact us so we can remove it.
SMS Communication & Mobile Information
If you provide your mobile phone number through our website booking form, you consent to receive SMS text messages from Your Cleaning Guru LLC, DBA Cleaning Gurus related to:
- Appointment confirmations
- Service updates
- Promotional offers
By submitting your phone number through our website booking form and affirmatively consenting to receive text messages, you provide express written consent to receive SMS communications from Your Cleaning Guru LLC, DBA Cleaning Gurus.
Message frequency varies. Message and data rates may apply. You may reply STOP to opt out at any time or HELP for assistance. Consent to receive SMS messages is not a condition of purchase.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of changes by posting the updated policy and updating the effective date.
Changes are effective when posted.
Contact Us
If you have questions about this Privacy Policy, contact us:
- By email: jack@yourcleaningguru.com
- By phone: (984) 232-6559
- By mail: 4801 Glenwood Avenue, Raleigh, NC 27612, Suite 200